Shipping Policy
All orders are processed within 1-2 business days after payment has been received. We ship most orders via USPS First Class Mail or Priority Mail. Delivery times vary based on your location and the shipping method chosen at checkout.
Standard Shipping (3-5 business days): Orders shipped within the contiguous US typically arrive within 3-5 business days after your order has shipped via USPS First Class Mail.
Expedited Shipping (2-3 business days): Expedited orders placed before 2pm EST Monday – Friday ship the same day via USPS Priority Mail. Delivery time is typically 2-3 business days.
Signature Confirmation: Signature confirmation service is available for an additional fee at checkout. This requires a signature upon delivery and provides delivery confirmation.
Customers are responsible for all applicable duties, customs fees, and taxes for international shipments. Delivery times for international orders may vary widely depending on your location. We are not responsible for lost or stolen packages after they have been delivered.
Refund and Return Policy
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Return
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {[email protected]} and send your item to: {2135 Beloit Ave, Los Angeles, CA 90025, USAs}.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
To return your product, you should mail your product to: {2135 Beloit Ave, Los Angeles, CA 90025, USA}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at {[email protected]} for questions related to refunds and returns.